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Inside Sales Account Manager | Softchoice | Phoenix, AZ
Softchoice Corporation is a runaway hit. Softchoice makes it simple for
businesses across North America to select, acquire and manage software
and hardware resources. As the fastest growing reseller in the US and #1
in Canada, our dedication to providing the best selection of products
to our customers is stronger than ever. Our partnerships with 4000+
software and hardware vendors (including Microsoft, IBM, HP and 3Com)
enables us to be a single source solution for our small, medium and
large business clients. For our employees, we provide a progressive and
tech savvy workplace suited to ambitious and passionate people.
Objective:
To move into an Inside Sales Account Manager (ISAM) role following
successful completion of the Inside Sales Training Program. The ISAM
position works in conjunction with the Outbound Sales Department by
driving additional revenue opportunities within an existing customer
base. ISAM reps are responsible for maintaining strong customer
relationships, proactive account management, outstanding customer
service while driving sales in a prompt, efficient, and courteous manner.
Acting as the dedicated account manager, ISAMs become a consultant,
negotiator and partner to their existing customer base.
Key Responsibilities:
- To successfully complete the Inside Sales Representative Training
Program
- Manage the day to day relationship within existing customer base
- Achieve and exceed personal Gross Profit sales targets
- Find / create incremental business opportunities and drive closure
within dedicated customer account base
- Drive growth of Hardware business
- Retain current designated customer base by providing exceptional
service and developing professional relationships
- Consult with dedicated customers and assist in overcoming business
problems they face by utilizing our Tech Sales and Licensing Sales teams
- Facilitate interaction between customers and publishers/manufacturers
- Promote use of Softchoice services, offerings, tools and technology (SAM,
Live Quote etc).
- Efficient processing of quote and order requests received via
telephone, e-mail and facsimile in a timely and efficient manner
- Assist with lead generation to Outbound sales force
- Provide proactive purchase history reports and trend analysis
- Take advantage of product and licensing training
Key Qualifications:
- Minimum Education University degree/College Diploma
- Proficiency with Microsoft Office, Outlook, Internet
- Strong communication, organizational and interpersonal skills required
- Ability to work in a very fast paced and constantly changing
environment
- Experience in customer service and/or managing customer accounts
strongly preferred
To apply for this position, please copy and paste the following link
into your browser address bar:
http://careers.hodes.com/RD/00.asp?JobID=4552930&eCode=7614
or submit your resume and salary requirements through our homepage at
www.softchoicecareers.com
Softchoice offers a great blend. Enjoy the benefits and an environment
that are important to you:
- Our health benefits are competitive, including medical, vision and
dental through a Preferred Provider Organization (PPO)
- Our employees work in a comfortable, progressive and friendly
environment
- Career progression is based on merit not tenure
- Training happens constantly quarterly sales events
Learn more about what's happening at Softchoice, please visit our
website at www.softchoice.com
We thank you in advance for your application!
M/F/D/V - EOE
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